If you are unable to purchase or if the purchase is not available, please check the following solutions:

  1. Please confirm that Grid Diary was downloaded from the App Store.
  2. Please confirm that it is not jailbroken to install the crack plugin, or it cannot be purchased.
  3. Please confirm that the network is stable and available.
  4. Check if "In-App Purchase Project" is open in System Settings - General - Access Restrictions.
  5. Log out of your Apple ID and re-enter the Grid Diary. And then tap "Restore Purchase"

If all of the above are excluded but you are still unable to make a purchase, please contact us.

Note: Please don't worry if your purchase fails. We promise that there will never be a second charge. Please don't hesitate to contact us if you have any questions.

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